Learn about:
Platform
- 'Real root' access.
- Install programs, edit configuration files. You're now a Linux/Unix "god"
- Management Console
- Serial-console access, remote reboot, reimaging, and more!
- Dedicated hardware resources.
- The Xen platform assures that you receive all RAM and Disk storage you've been assigned. These resources aren't pooled or shared in any way, they're yours.
Security
- Disk wiping
- Disk space is wiped before it is assigned to a customer. This ensures that if you ever cancel your account with us, your data will not be exposed to a third party.
- Open Source
- All of our tools, even those developed in-house, are available under Open Source licenses. By allowing 3rd-parties to use and improve our tools, we can quickly resolve software bugs.
- Managed Kernel
- We manage your OS kernel, ensuring a fast application of kernel-level security patches.
Support
- Instant Messaging
- Our staff is available via AIM, Yahoo, GoogleTalk, and XMPP (Jabber). Customers with IM software capable of OTR, such as Adium and Pidgin, can benefit from message encryption.
- Of course, we provide email support. All emails are created as tickets within our ticket system, powered by Request::Tracker.
- Knowledge Base
- We provide a knowledge base, answering commonly asked questions
Policies
- Money back guarantee
- If you're not satisfied with the service, you may request a 100% refund within the first 15 days.
- Written terms
- We provide a written terms of service, and billing policy. Sorry, but we offer no SLA.
Company
- Highly-skilled Staff
- Our staff is highly skilled and directly hired, we do not outsource our support.
- Longevity
- We have been in business since 2002 as GrokThis.net, offering VPS services since 2006.
Copyright 2006-2008, VPS Village, a division of GrokThis.net Internet Servicesπ